Terms of service

Terms of Service

Last Updated: August 21, 2026

Welcome to Korean Car Collective (“KCC,” “we,” “us,” or “our”). These Terms of Service govern your use of our website and your purchase of products or services from Korean Car Collective.

By accessing our website, submitting an order, making a payment, or purchasing a product or service from KCC, you agree to these Terms of Service and all applicable policies published on our website, including our Return & Refund Policy and Shipping Policy.

Please review these terms carefully before completing a purchase.


Acceptance of Terms

By using the Korean Car Collective website or purchasing products or services from KCC, you confirm that you have reviewed and agree to these Terms of Service and all applicable store policies.

If you do not agree with these terms, please do not complete a purchase.


Our Products & Services

Korean Car Collective offers automotive aftermarket products, custom products, and enthusiast merchandise for Hyundai, Genesis, Kia, and other applicable vehicles.

Our catalog may include:

  • Carbon fiber automotive components
  • Plastic and composite exterior components
  • Exterior styling accessories
  • Engine-bay accessories
  • Custom wheels
  • Decals and stickers
  • Custom vinyl products
  • Apparel
  • Personalized products
  • Other automotive accessories and merchandise

Some products are produced directly by KCC, while others are manufactured, supplied, or fulfilled through our trusted production partners in South Korea, China, the United States, and other international markets.

Products may be produced in-house, stocked, dropshipped, made to order, custom manufactured, or offered through a preorder system depending on the individual product.


Product Information

KCC makes reasonable efforts to provide accurate product descriptions, photographs, specifications, materials, compatibility information, pricing, estimated production times, and other information.

Because many products are handmade, custom manufactured, made to order, or produced by third-party manufacturers, minor differences may exist between product photographs and the product received.

Manufacturers may also make reasonable production, material, packaging, or design updates without prior notice.

Such minor differences do not necessarily constitute a defect.

If you have questions regarding a product, please contact KCC before purchasing.


Vehicle Compatibility & Customer Responsibility

Customers are responsible for confirming that the product selected is appropriate for their specific vehicle.

This includes reviewing, where applicable:

  • Make
  • Model
  • Model year
  • Trim level
  • Engine
  • Pre-facelift or facelift configuration
  • Drivetrain or body configuration
  • Selected product style or variant
  • Other fitment specifications stated on the product page

If you are uncertain about compatibility, please contact Korean Car Collective before purchasing.

If an incorrect vehicle, trim, engine, fitment, or product option is selected during checkout, customers should contact KCC within 2 hours of purchase.

KCC will make reasonable efforts to correct an order that has not yet entered supplier processing or production.

Once production or applicable supplier fulfillment has begun, an incorrect selection made by the customer may no longer be eligible for cancellation, refund, or exchange.

If KCC or one of our fulfillment partners sends an item different from the item correctly ordered by the customer, KCC will review the circumstances and work toward an appropriate resolution.


Pricing

All prices displayed on the KCC website are listed in the currency indicated at checkout and are subject to change without notice.

Prices may reflect manufacturing costs, import expenses, tariffs, shipping expenses, supplier costs, currency fluctuations, operating expenses, and other costs associated with bringing internationally manufactured automotive products to market.

A price change after a completed purchase will not ordinarily affect an already confirmed order unless there was an obvious pricing, technical, or listing error.

KCC reserves the right to correct pricing errors before production or fulfillment begins. If an order cannot be fulfilled at the incorrectly displayed price, the customer will be notified and provided with available options, including cancellation and an applicable refund.


General Aftermarket & Made-to-Order Products

Many aftermarket automotive products sold by KCC are manufactured or fulfilled specifically in response to customer orders.

Unless otherwise stated, general internationally fulfilled exterior accessories may require approximately 3–8 weeks from order to delivery, although certain products may require up to approximately 2–3 months.

These timeframes are estimates and are not guaranteed delivery dates.

When a product page displays Free Shipping, applicable standard shipping for that product is generally incorporated into the advertised retail price unless otherwise disclosed.

Once manufacturing, supplier processing, or production has begun, made-to-order products become subject to the cancellation and refund restrictions described in our Return & Refund Policy.


DAIMON Pre-Orders

DAIMON products are premium, made-to-order automotive components manufactured in South Korea and offered through KCC using a specialized preorder fulfillment system during the initial stages of North American distribution.

Unless expressly stated otherwise, the advertised KCC price for a DAIMON preorder represents the product price only.

The initial price does not include separately calculated costs that may include:

  • Export packaging
  • International freight
  • Customs-related charges
  • Freight handling
  • Final delivery

These costs depend on factors including destination, product dimensions, available shipping methods, and total consolidated order volume.

DAIMON Payment & Production Authorization

When purchasing a DAIMON preorder product:

  1. The customer completes the advertised preorder payment through KCC.
  2. KCC and its applicable partners determine the additional shipping and freight costs associated with the order.
  3. KCC sends the customer a separate invoice for the calculated shipping and related charges.
  4. The customer has 48 hours after the invoice is issued to review and pay the additional amount.

Payment of the separate shipping invoice constitutes the customer's authorization for production to begin.

Once the shipping invoice has been paid and production has been authorized, the DAIMON order becomes final and non-refundable except where otherwise required by applicable law or provided under KCC's policies for legitimate damage, defect, incorrect-item, or applicable fitment claims.

If the customer declines the freight quote, or does not pay the freight invoice within 48 hours, production will not begin and the DAIMON preorder will be canceled.

The initial preorder payment will then be refunded in accordance with KCC's Return & Refund Policy.

By purchasing a DAIMON preorder product, the customer acknowledges and agrees that the initial advertised product price does not represent the complete delivered cost of the product.


Consolidated International Freight

KCC and its international manufacturing partners may consolidate multiple customer orders into larger freight shipments or shipping containers when doing so provides a more efficient method of international transportation.

Shipping methods may therefore depend upon total order volume, destination, product dimensions, carrier availability, and other logistical considerations.

The use of consolidated freight may result in periods during which individual customer-level tracking is limited or unavailable.

KCC will provide available shipment updates and tracking information when provided by the applicable carrier or freight provider.


Custom Wheels

Custom wheels sold through Korean Car Collective are individually designed and manufactured according to customer-approved specifications.

The custom wheel process may begin with a non-refundable design/rendering fee.

This fee compensates KCC for design and rendering work performed specifically for the customer.

If the customer proceeds with purchasing the wheels, the design fee is credited toward the total wheel purchase price.

The customer will have an opportunity to review and approve the final design and applicable specifications before production.

Following approval, KCC will issue an invoice for the remaining balance.

Payment of the final wheel invoice constitutes authorization for production to begin.

Once production begins, the custom wheel order becomes final and non-refundable except for applicable legitimate manufacturing, damage, or incorrect-order claims.

The customer is responsible for reviewing all approved wheel specifications before authorizing production.


KCC-Made Products, Decals & Apparel

KCC produces many decals, stickers, vinyl products, personalized products, and apparel in-house.

Standard in-house products are generally prepared for fulfillment within approximately 24 hours of purchase.

Custom decals and personalized products may require additional communication and design approval before an order is finalized.

For custom work, applicable design, material, sizing, color, production, and pricing details may be discussed with the customer before purchase.

Once an approved custom product enters production, cancellation and refund eligibility is governed by our Return & Refund Policy.


Order Acceptance

Submission of an order does not obligate KCC to fulfill an order when circumstances reasonably prevent fulfillment.

KCC reserves the right to cancel, reject, hold, or request additional information regarding an order for reasons including:

  • Product unavailability
  • Obvious pricing or listing errors
  • Suspected fraudulent activity
  • Payment issues
  • Incorrect or incomplete customer information
  • Supplier or manufacturer inability to fulfill the order
  • Shipping restrictions
  • Violation of these Terms or applicable store policies

If KCC cancels an order before fulfillment for reasons unrelated to customer misconduct, applicable payments will be refunded according to the circumstances and our Return & Refund Policy.


Production & Estimated Delivery Times

Production, fulfillment, and delivery estimates provided by KCC are estimates only.

Many products travel through international manufacturing and shipping networks.

Delays may occur because of circumstances including:

  • Manufacturing schedules
  • Material availability
  • International freight schedules
  • Customs processing
  • Port congestion
  • Weather
  • Carrier delays
  • Holidays
  • Government inspections
  • Supplier delays
  • Events outside KCC's reasonable control

An estimated delivery date does not constitute a guaranteed delivery date.

KCC will provide available order information and tracking details as they become available.


Shipping Damage

Customers should inspect shipped automotive products immediately upon delivery.

Damage involving carbon fiber, plastic, composite, or other shipped exterior components should be reported to KCC within 48 hours of confirmed delivery whenever possible.

Customers may be required to provide photographs of the product, damage, shipping label, exterior packaging, interior packaging, and shipping container.

Customers should not discard original packaging when shipping damage is suspected.

Packaging may be necessary for carrier claims, inspections, exchanges, or returns.

Claims submitted outside the initial 48-hour period may be reviewed individually.

Complete requirements are provided in our Return & Refund Policy.


Installation of Aftermarket Automotive Products

Professional installation is strongly recommended for aftermarket exterior automotive products.

Depending on the product, installation may require:

  • Adjustment
  • Alignment
  • Drilling
  • Trimming
  • Paint preparation
  • Surface preparation
  • Transfer of factory hardware
  • Minor modification
  • Other vehicle-specific installation work

These requirements do not automatically constitute a product defect.

KCC is not responsible for damage caused by improper installation, installer error, misuse, accidents, unauthorized modification, or failure to follow applicable installation procedures.

Damage resulting from installation is not considered shipping damage or a manufacturing defect.


Fitment Claims

Where KCC or an applicable manufacturer expressly represents that a product is compatible with a particular vehicle and the correctly ordered product cannot reasonably be installed on that application, the customer should contact KCC before performing substantial or irreversible modifications to the product.

KCC may require photographs, measurements, vehicle information, installation documentation, or professional installer verification when investigating a fitment concern.

Legitimate fitment concerns will be reviewed individually with the customer and applicable manufacturer or supplier to determine an appropriate resolution.


Returns, Refunds & Final Sale Products

Return, refund, exchange, and cancellation eligibility depends on the type of product purchased and the production or fulfillment status of the order.

Certain custom, made-to-order, personalized, and manufactured products become final and non-refundable once production begins.

DAIMON preorders have a separate cancellation period before the customer accepts and pays the calculated shipping invoice.

Please review the Korean Car Collective Return, Refund & Cancellation Policy before completing your purchase.


Third-Party Manufacturers, Suppliers & Fulfillment Partners

Certain products offered by KCC are designed, manufactured, supplied, packaged, or shipped by third-party manufacturers and fulfillment partners.

These partners may be located in the United States, South Korea, China, or other countries.

KCC may coordinate directly with these partners regarding manufacturing, fulfillment, quality concerns, damage claims, fitment concerns, replacement products, and other order-related matters.

Manufacturing methods, materials, tolerances, warranties, packaging, and specifications may vary between manufacturers and individual products.


Intellectual Property & Brand Ownership

The Korean Car Collective name, KCC branding, logos, original graphics, original product photography, custom artwork, website content, written content, and original designs are owned by or licensed to Korean Car Collective unless otherwise stated.

Third-party trademarks, manufacturer names, product names, logos, photographs, and other intellectual property remain the property of their respective owners.

The sale or display of a third-party product by KCC does not transfer ownership of that manufacturer's intellectual property to KCC or the customer.

Unauthorized reproduction, copying, resale of KCC-created designs, commercial use, or distribution of KCC intellectual property without permission is prohibited.


Limitation of Liability

To the fullest extent permitted by applicable law, KCC is not responsible for losses or damages arising from circumstances including:

  • Improper installation
  • Incorrect customer-selected fitment
  • Unauthorized vehicle modification
  • Product misuse or abuse
  • Normal wear
  • Installer error
  • Failure to follow manufacturer instructions
  • Delays outside KCC's reasonable control

Nothing in these Terms is intended to eliminate rights or remedies that cannot legally be waived under applicable law.


Communications Regarding Your Order

By placing an order with KCC, you authorize KCC to contact you using the contact information provided with your order when reasonably necessary to:

  • Confirm order information
  • Verify vehicle fitment
  • Request additional information
  • Provide production updates
  • Provide shipping information
  • Send DAIMON freight invoices
  • Address damage, fitment, or fulfillment concerns
  • Otherwise administer your purchase

Customers are responsible for providing accurate and current contact information.


Privacy

KCC may need to provide certain customer and order information to manufacturers, suppliers, freight providers, shipping carriers, payment providers, and other service providers when reasonably necessary to manufacture, process, ship, or deliver an order.

The collection, use, disclosure, and handling of personal information is governed by our Privacy Policy.


Changes to These Terms

Korean Car Collective reserves the right to modify these Terms of Service from time to time.

Changes become effective when the revised Terms are published on the KCC website unless otherwise stated.

Changes will not retroactively alter completed transactions where doing so would be inconsistent with applicable law.


Contact Korean Car Collective

Questions regarding these Terms of Service, product compatibility, an existing order, or any KCC policy may be directed to:

Korean Car Collective

Email: koreancarcollective@gmail.com

Website: koreancarcollective.com